Symbol Technologies

Symbol's box switches on lots of new features

Sun, 05 Nov 2006 19:01:37 -0500

The latest wireless switch from Symbol Technologies could be the panacea tech leaders have been searching for in the quest to integrate a few new technologies into the network. The RFS7000 offers up support for Layer 3 roaming and up to 256 access points. It also can support radio frequency identification technologies, boasts a 16-core network processor (which allows for parallel processing capabilities for high traffic volume) and supports the in-development 802.11n standard. The vendor has also shored up the management tool for the switch, with RF Management Suite. Article

Symbol handheld boasts everything except RFID

Sun, 08 Jan 2006 19:01:37 -0500

The Consumer Electronics Show held in Las Vegas was a hotbed of new wireless tools, gadgets and devices. One was Symbol Technologies' MC70, which packs a phone, computer, scanner, PDA and even imaging functionality. Ironically, the one thing the handheld doesn't provide is radio frequency identification (RFID) technology, which Symbol is known for. While the device maker is pushing sales strategies toward specific industries such as healthcare, in-field services and government enterprises, it's a potential tool for just about anyone who works outside an office, even those in very tough rural locales.

Symbol claims the device can withstand a high drop onto a concrete surface. The MC70, which operates on Windows Mobile 5.0, boasts an Intel XScale 624Mhz processor, VGA screen and three transmission protocols, including wireless local area network, wireless wide area network and wireless personal area network with an available secure digital I/O (SDIO) card slot. Article

How to put wireless to work in customer service

Sun, 30 Oct 2005 19:01:37 -0500

The days of human cashiers and manned check out stations within retail establishments is on the decline with recent pilot deployments of wireless "cash register" devices one supermarket chain is deploying to shoppers. Giant Food Stores and Agilysys, IBM, Symbol Technologies and Clair Interactive Communications have collaborated on a point of sale system that lets shoppers use wireless handhelds to scan food items as they put them in their baskets. Not only do customers have a running tab of food costs and verification of item price before checkout, the retail store is saving big bucks on the staffing side of business. Not only does the technology empower customers, it makes shopping more convenient for all involved. The key to making the system work was ensuring the store's POS system worked well with the device operating systems.

For more on using wireless to boost customer service:
- read this article at CRN